1.1. Limited Warranty for products only.
a. This Limited Warranty covers any defects of the purchased products only in material or workmanship thereof under normal use during the Warranty Period. During the Warranty Period, we will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance. This Warranty covers the goods been purchased from 4BLANC.ORG webstore only. Although we may consider to extend the Warranty for the goods been sold by only authorized dealers, resellers or distributors. In such a case customer may need to provide a proof the good was bought legally, and that the seller refuse to maintain the warranty service to the customer.
b. We will either repair the Product at no charge, using new or refurbished replacement parts, or replace broken parts of a product using new or replacement parts, or exchange the product with a new product, or the price of the product or the part can be refunded in full or partial. The right of choice of either way belongs to us and such a decision is final. Customer may need to deliver the product on his own costs or parts to our address at Hong Kong (S.A.R.) that to be provided in a response to the claim. The address will be the one to access the repair service, to collect the product after repair or if has been exchanged. In case there is an authorized maintenance service in the country of customer residence the warranty service will be provided by such service supplier.
c. The Warranty Period for Physical Goods purchased from us directly via webstore at 4blanc.org is 360 days from the date of purchase. A replacement Physical Good or part assumes the remaining warranty of the original Physical Good excluding the time been spent for repairing.
d. The said Warranty Period is not applicable for accessories, parts and materials like packaging of any kind, LED lightning elements, bulbs, and others. In case of a defective had been discovered while using such an item and the case is been reported to 4BLANC™ within 30 days after purchase date, 4BLANC™ may consider support action for each case individually within the Warranty conditions and the Warranty Disclaimer.
e. This Limited Warranty does not cover any problem that is caused by conditions, malfunctions or damage not resulting from defects in material or workmanship including but not limited to:
i. damage resulting from improper maintenance or misuse
ii. unauthorized modification of the product or it’s part
iii. damage resulting from natural disaster
iv. theft of a product
v. loss of a product
f. In any case customer may count on reasonable support from 4BLANC™ to find the best solution even in case the Warranty does not cover the damage or the Warranty Period is over. To obtain warranty service, you must first contact us by mail support @ 4blanc.org to determine the problem and the most appropriate solution for you.

This warranty does not apply to faults arising as a result of improper use of the product, and the following situations are not covered by the warranty:
1. Any damage or malfunction arising from installation or use of the product in violation of the instructions supplied in the manual.
2. Any damage or malfunction that occurs as the product is being loaded, unloaded, or handled subsequent to its delivery to the customer.
3. Any damage or breakage caused by insufficient or excessive voltage, incorrect electrical installation, or the use of a voltage different from that specified on the product.
4. Damage and malfunctions caused by fire and/or lightning, accidents, etc.
5. Malfunctions that occur while the device is being used in violation of the instructions included in the manual.
6. Problems arising from the fitting of any part except those supplied by the manufacturer.

1.2. Warranty Disclaimer.
a. We have no special relationship with or fiduciary duty to you.
You acknowledge that We have no duty to take any action regarding:
i. which users gain access to the Services;
ii. what Content you access via the Services; or
iii. how you may interpret or use the Content.
b. You release us from all liability for you having acquired or not acquired Content through the Services. We make no representations concerning any Content contained in or accessed through the Services, and we will not be responsible or liable for the accuracy, copyright compliance, or legality of material or Content contained in or accessed through the Services.
c. THE SERVICES AND CONTENT ARE PROVIDED “AS IS”, “AS AVAILABLE” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. WE, AND OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS AND CONTENT PROVIDERS DO NOT WARRANT THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK.